New web site Luceverde

Lucy and the new App Luceverde

The AI that anticipates traffic and talks to drivers: voice assistance and predictive notifications for the mobility of the future

ACI Mobility presents the new Luceverde App, an evolved infomobility platform that integrates Lucy, the conversational assistant based on artificial intelligence, and an innovative predictive notification system capable of alerting users to potential issues along their usual routes even before the trip begins.

Thanks to voice interaction, Lucy allows users to get real-time updates without taking their eyes off the road. Just one question is enough to receive information on traffic, parking, fuel stations, charging stations, and weather conditions along the route: an approach that turns infomobility into a natural conversation.

The new Luceverde App offers a completely renewed experience, with Apple CarPlay and Android Auto integration and smart notifications that anticipate events that could affect the trip, based on each user's routes and mobility habits.

The screen paradox: phones are banned, but cars are increasingly digital

The regulation is clear: using a smartphone while driving is prohibited and punishable. New-generation cars, however, have simply moved the problem elsewhere. Dashboards have been replaced by large touchscreens, with multi-level menus and entertainment systems that in some models even play video. And every glance at a screen — whether a phone's or a dashboard's — is a moment when the eyes leave the road.
The solution, then, is to flip the approach: instead of adding screens, move information to voice. This way, drivers listen to information instead of reading it, while continuing to watch the road. This is the field of voice interaction, which allows drivers to receive directions and give commands by voice without ever taking their eyes off the road.
It is precisely in this field that ACI Mobility developed the artificial intelligence engine behind Lucy, the voice assistant of the Luceverde app, designed to provide traffic information to drivers without requiring them to look at the screen. The guiding principle is subtraction: giving only the information that is needed, at the moment it is needed. It's no coincidence that in voice mode the details are deliberately reduced compared to the written version, since every extra element on the screen increases distraction.

From information on request to predictive notifications: when AI anticipates the trip

The most significant evolution introduced by the new Luceverde App concerns the shift from a traditional consultation model to a system capable of anticipating users' needs.

Thanks to a new engine based on artificial intelligence algorithms developed by ACI Mobility, the app no longer just provides information when requested, but is able to identify in advance situations that could affect users' regular commutes.

Users can set up their recurring routes, such as the home-to-work or work-to-home commute, define geographic areas of interest, and indicate the time slots in which they want to receive updates. The system processes this information together with the local data collected by the Luceverde platform and, when it detects a potentially relevant event — such as an accident, a traffic jam, roadworks, a demonstration, or a significant change in traffic conditions — it sends a targeted notification before departure or during trip planning.

The goal is not to increase the number of communications, but to improve their quality. Notifications are generated only when an event can actually affect the user's route, reducing information noise and providing concrete support for daily mobility decisions.

In this way, traffic information becomes increasingly personalized, contextual, and proactive: no longer a service to be consulted, but a tool capable of accompanying the user throughout the entire journey, promptly suggesting genuinely useful information.

The mobility of the future speaks through conversation

With the new Luceverde App and the introduction of Lucy, ACI Mobility takes a further step forward in its innovation journey for infomobility services, putting artificial intelligence at the service of safety, ease of use, and personalization of the user experience.

The integration of certified local data, advanced conversational technologies, and predictive notification systems ushers in a new model of interaction with mobility services: a model in which information is no longer just sought out, but arrives at the right moment, through the most natural channel possible — the voice.

Thanks to Lucy, users can interact with the Luceverde service intuitively, receiving immediate and contextualized responses to their travel needs. At the same time, the new predictive notification system makes it possible to anticipate issues along regular routes, turning traffic information from simple consultation into genuine decision-making support.

The new Luceverde App thus evolves from an information platform into a digital assistant for everyday mobility, capable of accompanying citizens, commuters, and travelers with increasingly timely, personalized, and relevant information. A solution that confirms ACI Mobility's commitment to developing innovative technologies to make travel more efficient, informed, and safe.

Take LUCY and Luceverde
always with you

You can use Luceverde's services for free, anytime, anywhere. Download the app for Android or iOS.